Do not use this company

Do not use this company.  Our experience has been terrible terrible.  We had a large tank that we rarely had to fill up.  Because of the long period of dormancy, they indicated they had deleted our account (really??).  In any event, I said – ok let’s get the account active again so that we can get a delivery.  The person indicated on three (3) separate occasions that she would follow-up to get things straightened out.  No call backs / no follow-up.  Just left fourth message (voicemail) – Now we just want the tank removed so that we can get another provider etc. (I am sure the tank removal will probably take another 6 months or so – given the response time that we have experienced.

Sadly – we used them for 10 years prior to this without incident.  I do not know what is going on with this company – but my advice is to use another supplier – these guys appear to be in chaos, based upon our experience.

Mike S. – San Jose, CA

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